Craig Street Hospitality Group Ltd.

Privacy Policy

Disclaimer
PLEASE READ THESE TERMS CAREFULLY. ACCESSING THIS SITE CONSTITUTES BINDING ACCEPTANCE.

Last Revised: December 2025

1. SCOPE AND ACCOUNTABILITY Craig Street Hospitality Group Ltd. (the “Company”) is committed to maintaining the accuracy, confidentiality, and security of Personal Information. This Privacy Policy is formulated in accordance with the British Columbia Personal Information Protection Act (“PIPA”) and the Personal Information Protection and Electronic Documents Act (“PIPEDA”).

2. DESIGNATED PRIVACY OFFICER Accountability for the Company’s compliance with PIPA rests with the designated Privacy Officer:

Privacy Officer: Shelly Field

Contact: manager@craigstreet.ca

Address: 45 Craig Street, Duncan, BC, V9L 1V7

3. COLLECTION OF PERSONAL INFORMATION The Company collects Personal Information only for purposes that a reasonable person would consider appropriate under the circumstances. This includes, but is not limited to:

Identifiers: Name, email address, and IP addresses.

Network Activity: User-behavior data collected via third-party telemetry and tracking technologies, including Google Analytics, Meta Pixels, and Hotjar.

Inferred Consent: By engaging with our website and “Age Gate,” users provide implied consent for the placement of session and persistent cookies necessary for operational integrity and marketing optimization.

4. USE AND DISCLOSURE The Company utilizes Personal Information for marketing analysis, service optimization, and direct communication (where express consent is obtained). We do not sell, trade, or rent Personal Information to third parties. Disclosure may occur where required by law or to facilitate future commercial transactions (e.g., third-party logistics for merchandise or food delivery).

5. SECURITY AND RETENTION The Company employs industry-standard administrative, technical, and physical safeguards. Personal Information is retained only for the duration required to fulfill the identified purpose or as mandated by statutory retention periods.

2. Terms of Service & Liquor

 

1. STATUTORY AGE REQUIREMENT Access to this website is strictly restricted to individuals nineteen (19) years of age or older. By entering, you represent, warrant, and affirm under penalty of law that you meet the legal drinking age in the Province of British Columbia. The Company reserves the right to employ age-verification technologies and to deny access to any user at its sole discretion.

2. ALCOHOL ADVERTISING COMPLIANCE All content provided on this site is for informational and promotional purposes in strict adherence to the Liquor Control and Licensing Act and Regulation. No content is intended to encourage irresponsible consumption.

3. FUTURE E-COMMERCE AND DELIVERY The Company reserves the right to introduce merchandise and food delivery services. All such transactions are subject to:

Verification: Two pieces of government-issued identification are required for any order containing alcohol.

Liability: The Company is not liable for delays or failures in delivery caused by third-party logistics providers.

Refusal of Service: In accordance with LCRB regulations, we reserve the right to refuse delivery to any individual who appears intoxicated or is unable to provide valid identification.

4. LIMITATION OF LIABILITY To the maximum extent permitted by the laws of British Columbia, Craig Street Hospitality Group Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website.

5. GOVERNING LAW These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada.

3. Accessibility Statement
1. STANDARD OF COMPLIANCE Craig Street Hospitality Group Ltd. is committed to ensuring digital accessibility in accordance with the Accessible British Columbia Act. We endeavor to conform our digital presence to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

2. BARRIER REPORTING If you encounter any barrier to access or require an alternative format of our content, please direct your formal request to:

Coordinator: Shelly Field

Email: manager@craigstreet.ca

Mailing Address: 45 Craig Street, Duncan, BC, V9L 1V7

Are you 19 years of age or older?

By entering this site you are agreeing to the Terms of use and Privacy Policy